Electricity Bill Online Check

Privacy Policy

Last Updated:16/02/2025

This Privacy Policy explains how Electricity Bill online check collects, uses, shares, and protects the information of users  who use our mobile application to check and download electricity bills by providing a reference number. By using the App, you agree to the terms of this Privacy Policy.1. Information We Collect

We collect the following types of information when you use the App:

1.1 Personal Information

Reference Number: You may provide your electricity bill reference number to check and download your bill.

Contact Information: If you contact us for support, we may collect your name, email address, or phone number.

1.2 Usage Data

Device Information: We may collect information about your device, including the device type, operating system, and unique device identifiers.

Log Data: We may collect log information such as your IP address, browser type, and the pages you access within the App.

1.3 Bill Information

Electricity Bill Details: When you provide a reference number, we may retrieve and display your electricity bill details, including consumption, amount due, and due date.

2. How We Use Your Information

We use the information we collect for the following purposes:

- To allow you to check and download your electricity bill using the reference number.

- To improve the functionality and user experience of the App.

- To respond to your inquiries and provide customer support.

- To monitor and analyze usage trends and preferences.

- To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

- With Service Providers: We may share your information with third-party service providers who assist us in operating the App and providing services to you.

- For Legal Reasons: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

- With Your Consent: We may share your information with third parties if you give us explicit consent to do so.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

- Access: You can request access to the personal information we hold about you.

- Correction: You can request that we correct any inaccurate or incomplete information.

- Deletion: You can request that we delete your personal information, subject to certain exceptions.

- Opt-Out: You can opt out of receiving promotional communications from us.

To exercise these rights, please contact us at alinawazkhanny@gmail.com

6. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any information.

7. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy in the App or through other communication methods. Your continued use of the App after the changes take effect constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

alinawazkhanny@gmail.com 

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